Terms and Policies
Terms of Service
Usage Guidelines and Expectations
- By accessing and using this platform, you agree to comply with these Terms of Service. Failure to adhere to these terms may result in account suspension or termination.
- Members are responsible for maintaining the confidentiality of their account credentials and must not share them with others.
- All content provided on this platform, including courses, resources, and templates, is for personal or business use only and must not be redistributed or resold without permission.
- Members are expected to engage respectfully within the community forums, refraining from offensive, discriminatory, or promotional content.
- The platform reserves the right to modify or discontinue services, courses, or features at any time without prior notice.
Privacy Policy
How User Data is Collected, Used, and Protected
- Data Collection: We collect personal information such as name, email address, and payment details when you sign up or interact with our platform.
- Data Usage: Your data is used to process transactions, provide access to content, personalize your experience, and communicate updates about our platform.
- Data Protection: We implement robust security measures, including encryption and secure servers, to safeguard your information from unauthorized access.
- Cookies: Our site uses cookies to enhance user experience and track platform analytics. You can manage your cookie preferences through your browser settings.
- Third-Party Sharing: We do not sell or share your personal data with third parties, except for trusted partners involved in providing our services (e.g., payment processors).
- For detailed information, refer to our complete Privacy Policy document available on the platform.
Refund and Cancellation Policy
Eligibility Criteria and Procedures
- Refunds: Subscriptions are non-refundable due to the nature of the products.
- Cancellation Policy: Members can cancel their subscription at any time through their account settings. Cancellation will take effect at the end of the current billing cycle, and access to content will remain available until the end of the paid period.
- Exclusions: Refunds are not applicable for partially used subscriptions, promotional discounts, or add-on services.
For any additional questions regarding these policies, please reach out to our support team via the Contact Us page or email us directly at talent@ceekays-mc.com